What is Workflow Management?
Workflow management is a process that facilitates the completion of work through the use of automated tools, technologies, and protocols. Within many organizations, work completion requires carefully orchestrated collaboration across departments. Documents, tasks, and information requiring action must
often be passed from one person to another in a particular order and within a given time frame. Workflow management software can improve organizational efficiency by streamlining and standardizing procedures, ensuring accountability, and providing audit trails.
Serious Adverse Event Reporting System
The Division of Microbiology and Infectious Diseases (DMID) is an arm of the National Institute of Allergy and Infectious Diseases that funds a wide variety of external research projects, from basic biomedical research, to applied research, to conducting clinical trials.
Sometimes in the course of conducting clinical trials, adverse events occur. When they do, research sites must be able to report these events immediately to DMID so that DMID can notify all concerned regulatory agencies. DMID also needs to be able to follow up on the course of these adverse events to determine whether the test treatment was the causative agent.
Since clinical trials are conducted at sites all around the world, DMID needed a reporting system that allowed for instantaneous, reliable transmission of data and that was accessible to all clinical sites simultaneously. DMID had been relying on a system of faxing documents.
GNSI developed an Internet-based reporting and tracking application using Java Enterprise Edition architecture, Adobe JRun application server, and Microsoft SQL server.
This solution provided a number of positive results, including:
